EUROPE & INTERNATIONAL

Same-day fulfillment for orders placed before 16:00 CET, Monday–Friday.

• Orders ship from our European fulfillment center in Vianen, The Netherlands.
  
• Orders are shipped via PostNL and trusted courier partners.
• Tracking information is sent by email once your order ships.
• Delivery times vary by destination; please allow additional time during holidays.

Region / Delivery Method	Cost	Transit Time
The Netherlands & Belgium	From €3.95 — Free for orders over €70	1–3 business days
Germany	From €6.95 — Free for orders over €110	2–5 business days
France, Spain, Italy, Austria, Luxembourg	From €7.75–€14.15 — Free for orders over €120	2–5 business days
Portugal, Sweden, Denmark, Finland, Ireland, Poland, Hungary, Slovakia, Romania, Latvia, Estonia	From €17.45–€27.05 — Free for orders over €120	3–7 business days
Rest of Europe	Calculated at checkout	3–10 business days

• Packages are designed to fit through standard mailboxes for convenience (where possible).
  
• Sales tax (VAT) is included in all listed prices.

RETURNS

We offer 60-day free returns for store credit.
Refunds to the original payment method are also available, with return shipping costs deducted.
Products must be returned unused, unwashed, and in their original packaging.

To initiate a return, visit your ZILK account or contact support@zilksleep.com.

INTERNATIONAL

Shopping from outside Europe? Visit our regional website — United States for international delivery.

Questions about your shipping?
We’re here to help. Reach out to us at support@zilksleep.com, and our team will respond as soon as possible.

TijdVrij / ZILK
Marconiweg 14131 PD Vianen, Nederland

Science of Silk. Ritual of Restoration.