COOKIE POLICY
Effective Date: April 17, 2026
1. WHAT ARE COOKIES
To provide you with a seamless and restorative shopping experience, ZILK uses cookies. Cookies are small text files that are placed on your device to help us remember your preferences, keep your cart updated, and understand how you interact with our website.
2. HOW WE USE COOKIES
We use cookies to improve our services and your browsing experience in the following ways:
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Essential Cookies: These are necessary for the website to function. They allow you to navigate the site, add products to your cart, and complete a secure checkout. Without these cookies, the website cannot perform basic functions.
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Performance and Analytics Cookies: These help us understand how visitors use our site by collecting anonymous information. We use this data to improve our site’s speed and functionality.
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Functional Cookies: These remember choices you make, such as your region or preferred language, to provide a more personalized experience.
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Marketing and Advertising Cookies: These are used to deliver relevant updates about ZILK products on other platforms. They also help us measure the effectiveness of our marketing efforts.
3. THIRD-PARTY COOKIES
We work with trusted partners to manage our store and analyze site traffic. These partners include:
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Shopify: To power our e-commerce platform and checkout process.
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Google Analytics: To help us understand site traffic and customer behavior.
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Payment Processors: To ensure your transactions are handled securely.
4. MANAGING YOUR PREFERENCES
When you first visit our site, you are presented with a cookie banner that allows you to accept or decline non-essential cookies. You can modify these settings at any time through your browser settings. Please note that disabling essential cookies may prevent you from using certain features of the site, including the checkout process.
5. DATA RETENTION
The duration a cookie stays on your device depends on whether it is a "persistent" or "session" cookie. Session cookies expire when you stop browsing, while persistent cookies expire after a set amount of time or when they are manually deleted.
6. CONTACT INFORMATION
If you have any questions regarding our use of cookies, please contact us at: support@zilksleep.com
