Effective Date: February 2024

Welcome to Zilk, your premier destination for antibacterial silk pillowcases. Your privacy is of paramount importance to us. This Privacy Policy outlines the types of information we collect from you, both online through our website and offline, how we use this information, and the steps we take to ensure your privacy is protected.

1. Information Collection

a. Personal Information: We collect personal information that you voluntarily provide to us. This includes, but is not limited to, your name, email address, shipping address, and payment information when you make a purchase, sign up for our newsletter, or interact with our customer service.

b. Non-Personal Information: We automatically collect certain non-personal information regarding your use of our website, such as your IP address, browser type, and access times, to improve your experience and our service quality.

2. Use of Information

The information we collect is used in the following ways:

• To process your orders and manage your account.

  To communicate with you about your order, our products, and promotional offers.

  To improve our website, customer service, and product offerings.

  For internal analytics and market research.

3. Sharing of Information

We do not sell, rent, or trade your personal information with third parties. However, we may share your information with service providers who assist us in our operations, such as payment processing and shipping, under strict confidentiality agreements.

4. Data Protection

We implement a variety of security measures to maintain the safety of your personal information. Our website uses SSL encryption for all transactions, and only authorized employees have access to your personal data, strictly for business purposes.

5. Your Rights

Under the GDPR, you have several rights, including:

• The right to access the personal information we hold about you.

  The right to request the correction of inaccurate information.

  The right to request the deletion of your personal information.

  The right to object to the processing of your data.

  The right to data portability.

To exercise any of these rights, please contact us at support@zilksleep.com.

6. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience and gather information about site usage and performance. You can choose to disable cookies through your browser settings, but this may affect the functionality of the site.

7. Changes to Our Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Effective Date" at the top.

8. Contact Us

If you have any questions or concerns about our privacy policy or the handling of your personal data, please contact us at: support@zilksleep.com