CONTINENTAL U.S.

Same-day fulfillment for orders placed before 2:00 PM ET, Monday–Friday.

Orders ship from our U.S. fulfillment center in Alpharetta, Georgia.

Delivery Method	Cost	Transit Time
Standard Shipping (USPS / FedEx Ground)	$6.95 flat on orders under $85 — Free when you spend $85 or more	2–5 business days
Expedited (FedEx 2-Day Air)	See prices at checkout	1–2 business days
Overnight (FedEx Standard Overnight)	See prices at checkout	1 business day

• Tracking information is sent by email when your order ships.

• During high-volume periods, there may be a short delay of 1-2 days (but we do everything we can to avoid it).

• Delivery times to Alaska, Hawaii, and U.S. territories may vary.

• Sales tax is calculated at checkout where applicable.

• Orders shipping to P.O. Boxes will be sent via USPS.

• Free return shipping available within the U.S. — we’ll provide a pre-paid label upon request.

RETURNS

We offer 60-day free returns for store credit.

Refunds to the original payment method are also available, with return shipping costs deducted.

Products must be returned unused, unwashed, and in their original packaging.

To initiate a return, visit your ZILK account or contact support@zilksleep.com.

INTERNATIONAL

Shopping from outside the United States? Visit our regional website — zilksleep.nl for international delivery in Europe.

Need help?
Email us at support@zilksleep.com

Science of Silk. Ritual of Restoration.

ZILK Sleep LLC
U.S. Fulfillment Center
1650 Bluegrass Lake Pkwy,
Alpharetta, GA 30004